Water does the most damage in the first hour, so we keep a plumber on call every night, weekend and holiday. When you call, a real person answers, asks a few questions and tells you how soon we can be there.
What to do while you wait
- Turn off the water at the main stop valve (often under the kitchen sink or where the pipe enters the house).
- Switch off the water heater if the leak is near it.
- Move valuables and electrics away from the water.
- Take a few photos for your insurer.
What counts as an emergency
- A burst or leaking pipe you cannot stop
- No running water in the house
- A blocked or overflowing toilet when it is the only one
- Sewage backing up into a sink, shower or floor drain
- A leaking water heater
Questions
How much does an emergency call-out cost?
The call-out is from $129, which covers the visit and the first half hour. We tell you the full price before we start any repair, and you can say no.
Do you charge more at night?
Night, weekend and holiday visits have a fixed surcharge that we tell you on the phone before we come out. No surprises on the bill.
Maple Falls Plumbing Co. is a fictional business made for the Mainstay theme demo. The town, people, reviews, prices and contact details are made up.